Michael Burnett
Product design leader. I build design organizations and make complex enterprise software — AI, governance, payments, infrastructure — usable by the people who actually have to operate it.
For fifteen years I've led design teams at enterprise SaaS, fintech, and consumer platforms — most recently a 15-person organization with four managers at Quickbase, where I lead UX and AI product strategy. I'm equally comfortable making the business argument in front of the executive team and prototyping the first version myself. Design-led work I've led has delivered an 87% lift in sales-qualified opportunities, a 3x valuation increase, and 10x revenue growth.
Selected work
QUICKBASE · 2024–2025
Designing the approval and audit layer that let customers in aviation and pharmaceuticals adopt AI-driven automation at all.
Unblocked regulated-industry adoption · Governance roadmap staffed under a manager I promoted
QUICKBASE · 2023–2024
A design-proposed, design-led rebuild of new-user onboarding, run as a controlled A/B test against the company's generative-AI alternative.
+87% sales-qualified opportunities · +53% discovery calls · 89% faster time to first app
PLASTIQ · 2022–2023
A brand and product strategy that redefined the company around the cash conversion cycle, split the product into three lines, and brought marketing design into my organization.
3x valuation increase during tenure · Pay, Accept, and Connect launched as distinct product lines